Support
Coming to the rescue
Coming to the rescue
Taking care of our bespoke software and database solutions rarely just ends after deployment. Our team are here to offer software consultancy and magic hands to nurture and evolve your systems. Protecting your investment and providing peace of mind. We offer a range of packages with varying levels of support, which can be customised to your business needs.
Do you have a software or database system in critical need of fixing? Our software support team can come to the rescue. Well versed in identifying problems quickly, we take both a consultative and hands on approach to making your software work for you.
If you need ongoing maintenance for software developed elsewhere, our support heroes are super-efficient at popping by to save the day when bugs strike. A comprehensive code review will take place to help us to understand your product, and we will recommend the right level of monthly support.
Our senior software developers can offer software consulting support to help make improvements and recommendations to enhance your system’s capabilities. Helping you to enhance your software’s usability, as well as applying updates and security patches to business-critical software.
Our support team is made up of software creators. Receive support from the system makers who know your software inside out. Higher level support will give you an enhanced SLA with a regular point of contact as well as flexible support hours with a guaranteed response time of 1 hour.
